Frequently asked questions
Yes, you can. To keep our costs down to an absolute minimum, we would tend to schedule the job when we are in the local vicinity. Since our Handy Guy is local to you, you shouldn't have to wait long, if at all.
We appreciate this is a natural concern most families have. All our Handy Guys are DBS (Disclosure and Barring Service and formerly known as Criminal Records Bureau) checked, giving all our clients, especially, the elderly, added peace of mind. Also, since our business is built on reputation, we are very selective about whom we partner with. All Handy Guys also adhere to our code of conduct.
No, quite the contrary. Since we have Handymen in many cities, towns and villages throughout the UK, your request will be given to one of our Handy Guys in your area. These Handymen are businesses in their own right and are able to offer you very competitive prices, suitable to the area you are in.
Yes, and it something we try and encourage. For subsequent jobs, you will be able to contact your Handy Guy, directly, via email or telephone. This helps build up trust and allows them to understand your own unique requirements better.
No problem, simply telephone your Handy Guy and rearrange.
Hopefully, that will never happen, since, our business is built on reputation and satisfaction guaranteed. However, if you were unhappy, then you simply have to contact us or complete our Complaint Form, and we will investigate as a matter of urgency. If we feel our Handy Guy, in this instance, has lapsed on their usual high level of workmanship, we may bring another Handy Guy in to complete the job to your satisfaction. Ultimately, your total satisfaction is what, we as a business, strive for.
No, there is no minimum call out fee. If the handy Guy feels it is only a five minute job, then, typically, he would schedule the job when in the local vicinity, to help keep costs down.
Yes, all our Handy Guys have full Public and Product Liability Insurance to the value of £5m.
It depends on the request. if making a request for the first time, we guarantee to respond within 24 hours, if not sooner. If it is something needing immediate attention, it will be escalated to your nearest Handy Guy as a matter of urgency. If you have used us before, typically, you will contact our Handy Guy, directly, allowing them to respond much quicker.
If you have already purchased materials for the job, then these can be used. If not, then we will purchase all materials on your behalf. We will also ensure all waste is removed from your site and all areas are cleaned and left in good state.
Yes, we can and usually do. Our Handy Guys, typically, know the best suppliers in your area and if any of them are offering any special deals. In some cases, such as looking at new Bathrooms, they can visit the Supplier Showroom with you, to highlight any potential issues with your selection.
Yes, we do. With their significant experience, our Handy Guys are able to easily highlight certain areas of your home that may need a touch of maintenance before putting it on the market. To give your property the best possible chance of a quick sale and higher price, research shows, well maintained properties sell much quicker and achieve higher prices, than those in need of maintenance.
Yes, we can. It can be exciting moving to a new home but daunting at the same time: what will be the state of your new home when you move in; have you time to do jobs that need completing, sooner, rather than later; wanting to make it feel like your home as quick as possible. Please see our Property page for more information.
So why not give us a try today and find out why our business is built on reputation and satisfaction guaranteed. Either contact us by telephone on 0800 1613446, Email us by , or why not make your request via our simple Handy Guy Request Form. If you still require more information about us, why not visit our Why Use Us and Frequently Asked Questions (FAQ) pages. And finally, thank you, once again, for visiting our Website. We hope you visit again soon